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SHIPPING WITHIN THE UNITED STATES
Moso Natural ships to any street address in the United States, including PO and APO boxes. Shipping is free. We typically ship orders via USPS. UPS may be used for larger orders.

A shipping confirmation will be sent to the email address used to complete your order with the tracking information.

INTERNATIONAL SHIPPING
Moso Natural will ship internationally for a flat rate of $20.00 per order. We are able to ship to any address, including PO and APO boxes. We use the United States Postal Service to ship your order. Please double-check the shipping address provided, as we are unable to verify international addresses.

A shipping confirmation will be sent to the email address used to complete your order with the tracking information.

PAYMENT OPTIONS
We accept Visa, MasterCard, American Express, Discover Card, and PayPal.

RETURN AND REFUND
Returns are accepted within 60 days of purchase for a full refund.  You will be responsible for all aspects in shipping the item back.  To make a return, please contact us.

 

WHERE DO YOU SHIP FROM?
We ship out of New Jersey.

HOW LONG WILL IT TAKE MY ORDER TO ARRIVE?
All of our products are available to ship immediately. Most of the time we will ship your Moso Bags the very next day of ordering, if not, within 5 business days. We do not ship on Saturdays, Sundays or on national holidays when the post office is closed. Most shipments within the United States will arrive with 4 business days. International shipments may take up to 2 weeks to arrive.

CAN I ADD SHIPPING OR ORDERING COMMENTS?
If you would like to add a comment or specific instructions regarding your shipments, please do so on the comments section during checkout. We will do our best to accomodate any request made.

DO YOU OFFER GIFT WRAPPING?
Sure! If you would like to send the Moso Bags as a gift, just write so in the comment section of your order and we will add some pizazz to the shipment.

CAN I ORDER BY PHONE?
Absolutely. Just give us a call at 877-322-6911.

 

CUSTOMER SERVICE CONTACT
We would be happy to assist you with any questions regarding your order, including any mistakes made during checkout and shipping inquiries. Please email us at orders@mosonatural.com or call 877-322-6911.



All prices are in USD. Copyright 2016 Moso Natural.

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